Services Process and Posting Requirements

To add a service to the Choctaw Nation website, the following information is needed when a work order is requested. All written content will need to be provided in the Services Template (Word Doc).

Required Fields

• Service or Program Title
• Brief Description of Service – Preferably a sentence under 300 characters. This description will also be used on the Programs and Services webpage and needs to be concise.
  • Do not repeat program or service name
  • Avoid writing in first or second person
• Eligibility Requirements – Preferably in a bulleted list
• How to Apply – Include application period (opening and closing dates), as well as information on how to return/submit the application (mail, fax, email or online).
• Contact Information
  • Provide phone and/or fax numbers, external website (if exists), contact form (would be a link).
  • Do not include any individual associate email addresses (for page display); individual associate email addresses can be used as contact form submissions recipients
  • Include which facility/facilities a program/service resides
• Service Area(s) – List areas where provided service is available (such as open to all tribal members, within reservation, or specific communities)
• Location(s) – A location is needed to be added to the CNO website
• Categories – Options include:
  • children
  • COVID-19 relief
  • education
  • elders
  • family
  • finance
  • health
  • heritage
  • hunting and fishing
  • housing
  • legal
  • member services
  • natural resources
  • tribal enrollment
  • veterans

Optional Fields

• Additional Information – Include any additional information needed and avoid writing in first and second person.
• Downloadable Forms or Documents/Fillable Forms/Related Materials/Videos – Please provide links to any related assets (currently on the website) or share assets

Process

• New or updated Services are requested via Workfront by a Relationship Manager
  • In the Workfront Request, under “Website” select “CNO” as the “Website Location”
  • Under “Website Post Options” select “CNO Services Website” and complete the required fields
  • Use the Services Template (Word Doc) to provide all the needed details of the Service. Upon completion, upload it to the “Documents” in the Workfront Request.
• Once the Workfront Request is converted to a project the following steps take place:
  • The Web and Digital Director will vet the provided information found in the Services Template (Word Doc) to ensure the terminology and format matches the additional 200+ services found on the CNO website.
  • The vetted content is then shared with the Content Team to proof.
  • If Service includes a Hero Image (1296x729px); a Creative Services Designer will provide in the WorkFront project’s “FINAL” folder.
  • Final copy is also shared with the Web and Digital Content Team to create the Service webpage.
  • A Web and Digital Team Internal Review process occurs with the Web and Digital Director.
  • Upon approval, the Service is published to the CNO website.

Template

Download this template to complete the needed required fields for a Service Workfront request.